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Unsure of what you need? Find your perfect headphones


SOUND IS SURVIVAL

Gain an audio edge. JBL Quantum 400 headset keeps you one step ahead with surround sound that engages you in the game and lets you anticipate every move. Designed for precision and immersion, JBL QuantumSOUND Signature helps you level up your performance for a real advantage in combat. JBL Quantum 400 also features a voice focus boom mic for clear multiplayer interactions, a game-chat balance dial, is certified for DISCORD, and is compatible with TeamSpeak and more. A lightweight headband with memory foam ear cushions lets you game in comfort for hours on end. Enhance your game with the JBL Quantum 400 headset and dominate your opponents.

FEATURES & BENEFITS

Enjoy the game’s most immersive sound experience with personalised surround sound powered by the included JBL QuantumENGINE PC software. JBL QuantumSURROUND puts you at the centre of the most engaging experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0.

From the tiniest footsteps to the loudest explosion, QuantumSOUND Signature makes every scene epic and every gamer more competitive. Our signature audio delivers the most realistic soundscape for a competitive advantage in any battle.

The lightweight headband and memory foam ear cushions were designed for even the longest gaming sessions.

JBL Quantum 400 headset lets you rally the troops and opponents with clarity. The flip-up, voice-focused directional boom mic comes with auto on/off and mute features.

JBL Quantum 400 headset features a Game-chat Balance Dial certified by DISCORD. Also compatible with TeamSpeak and other communication platforms.

Created for PC gaming, JBL Quantum 400 headset is also compatible with Xbox™, PlayStation™, Nintendo Switch™, Mobile, Mac, and VR.

JBL’s unique QuantumENGINE PC software powers the immersive surround sound. Select your preferred surround sound settings and personalise your JBL Quantum 400 gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects and modifying microphone settings. You can also adjust the equaliser or choose from 6 presets.

Key Specifications

  • Driver size: 50mm Dynamic drivers
  • Frequency response: 20Hz – 20kHz
  • Microphone frequency response: 100Hz – 10kHz
  • Max input power: 30mW
  • Sensitivity: 98dB SPL @1kHz/1mW
  • Microphone sensitivity: -40dBV @ 1kHz/Pa
  • Impedance: 32 ohm
  • Cable length: 3.5mm audio cable (1.2m) + Type-C to Type-A cable (3m)
  • Microphone pickup pattern: Directional
  • Microphone size: 4mm x 1.5mm
  • Weight: 274g
  • Audio Cable Length (ft): 3.9
  • Audio Cable Length (m): 1.2
  • Ear Cup Depth (cm): 2.7
  • Ear Cup Depth (in): 1.1
  • Ear Cup External Height (cm): 9.9
  • Ear Cup External Height (in): 3.9
  • Ear Cup External Width (cm): 8.8
  • Ear Cup External Width (in): 3.5
  • Ear Cup Internal Height (cm): 5.8
  • Ear Cup Internal Height (in): 2.3
  • Ear Cup Internal Width (cm): 4.9
  • Ear Cup Internal Width (in): 1.9
  • Charging Cable Length (m): 3
  • Charging Cable Length (ft): 9.8
  • Weight (g): 274
  • Weight (oz): 9.7

What’s in the box:

  • 1 x JBL Quantum 400 headset
  • 1 x Type-C to Type-A cable
  • 1 x 3.5mm audio cable
  • 1 x Windshield foam for boom microphone
  • 1 x Quick Start Guide
  • 1 x Warranty card
  • 1 x Safety Sheet

SHIPPING & RETURN

We deliver within Singapore only and all orders are shipped within 3-5 working days. If you have placed the order over the weekend, the package may not ship until the following Tuesday of the coming week.

HOW DO I CANCEL MY ONLINE ORDER?

Please WhatsApp us or email us at enquiry@imssg.com so we can assist you with cancelling your order before the product is shipped out.

I ACCIDENTALLY PUT IN THE WRONG SHIPPING ADDRESS! HOW CAN I CHANGE THAT?

Please WhatsApp us or email us at enquiry@imssg.com and have your order confirmation number ready. If the order hasn’t shipped already, we will happily change the address for you.

HOW DO I RETURN OR EXCHANGE MY ORDER?

Please send the item back to us to the address provided on the packing slip or return form, and circle the item that you are returning/exchanging. Let us know if you would prefer a refund or exchange. Upon inspection of the item, we will follow your instructions for either a return or exchange. Please allow 3-10 business days to process the order. Please note that you will be responsible for all shipping costs. 

CAN I RETURN MY JBL QUANTUM 400 TO YOU IF I BOUGHT THEM FROM A RETAIL STORE?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

WARRANTY

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately at (65) 8857 0421 or email enquiry@imssg.com for further instructions.



FREQUENTLY ASKED QUESTIONS ABOUT THE JBL QUANTUM 400

The JBL Quantum 400 professional gaming headset is designed with comfort in mind, even during those marathon gaming sessions. Its lightweight headband and memory foam ear cushions ensure a snug yet gentle fit, reducing pressure and fatigue on your head and ears. You'll be able to stay focused on the game without any distractions. 

Yes, indeed! The JBL Quantum 400 gaming headset with microphone leverages the powerful JBL QuantumENGINE PC software, giving you full control over your audio experience. You can personalise sound profiles, adjust equaliser settings, and even tweak the microphone's performance to match your preferences and gaming style. 

The JBL Quantum 400 is a versatile gaming headset designed for multi-platform compatibility. It seamlessly connects to PCs, Macs, and major gaming consoles via USB, giving you immersive audio no matter what you're playing on.

Absolutely! While the JBL Quantum 400 is optimised for gaming, its high-quality audio performance makes it suitable for various activities. Whether you're listening to music, watching movies, or attending online meetings, the Quantum 400 delivers clear, balanced sound.

Additionally, be sure to check out JBL's full range of wireless headphones and streaming microphones all designed to deliver an immersive audio experience no matter where you go and what you are doing.

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